Limited Lifetime Warranty

Limited Lifetime Warranty
Savannah Cabinetry LLC (“Savannah”) provides the following warranty to the initial residential purchaser of Savannah Cabinets purchased in the United States, this warranty only covers Savannah Cabinets purchased and installed in the United States. The Residential Purchaser (“Residential Purchaser”) is the person who purchases and installs Savannah Cabinets in a home dwelling that is owned and used by the purchaser as a primary or secondary home, or, in the case of a developer or contractor or builder, this warranty must be assigned to the initial purchaser who uses the dwelling as a primary or secondary home. This warranty is not transferable to subsequent owners of the home wherein the Savannah Cabinets are installed. This warranty is subject to all limitations, exclusions, disclaimers and procedures set forth herein.
LIMITED LIFETIME WARRANTY: Savannah warrants to the Residential Purchaser that all Savannah Cabinets purchased from Savannah will be free from all unnatural defects in material and workmanship in accordance with Savannah’s standards under normal residential use as long as the Residential Purchaser owns the home in which such cabinets are installed.
Exclusions
THIS WARRANTY CONSTITUTES THE EXCLUSIVE REMEDY AGAINST SAVANNAH FOR ALL DEFECTS, DAMAGES AND WORKMANSHIP. THERE ARE NO IMPLIED WARRANTIES EXTENDING BEYOND THE TERMS OF THIS WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SAVANNAH SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL COSTS, EXPENSES OR DAMAGES (INCLUDING LOST PROFITS), EVEN IF THIS WARRANTY IS DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. IT IS POSSIBLE THAT ONE OR MORE OF THE LIMITATIONS AND EXCLUSIONS IN THIS WARRANTY MAY NOT APPLY TO YOU.
Warranty Limitations
This warranty shall become void if any of the cabinets, cabinetwork, drawer slides or hinges are modified from their original form, improperly installed or damaged prior to or during the installation, or used in any way other than for residential purposes. This warranty covers only parts and materials of the cabinets as supplied by Savannah. All products used or installed in connection with cabinets, such as gas or electric appliances, countertops, or plumbing fixtures are expressly excluded from this warranty. It also does not cover wear and tear on any hinges or any other third-party manufactured accessories or enhancemeisnts.
This warranty only applies to indoor usage of the Savannah Cabinets and does not apply to any outdoor usage or usage in a location that do not maintain year-round environmental controls. This warranty shall not apply to damages caused by transportation, storage, dirt, chemicals, exposure to moisture, humidity or excessive heat or cold, nor does it cover the effects arising from normal wear and tear, misuse, neglect, accidents, alterations, improper use or failure to maintain properly, house settling, or acts of God. There a no persons authorized to alter this warranty.
Savannah Determination
This warranty covers all damages and unnatural defects that are deemed as such under the by Savannah Cabinetry.
Disclaimers
Set forth below is a summary of some of the characteristics of the wood and finishes of Savannah Cabinetry. Savannah’s warranty does not cover these variations set forth below.
WOOD AND COLOR VARIATIONS: Wood is a product produced from trees in nature, as a result, cabinets may vary in color, texture and grain. Wood has natural characteristics, including variations in color, grain, mineral streaks, pinholes and knots are not defects. Color variations in cabinets, particularly stained cabinets, are also a natural occurrence due to species, age, character of cabinets, and exposure to UV light, smoke, certain household cleaners, sunlight, extreme temperatures, and other environmental conditions. For these reasons, new and/or replacement cabinets may not match display samples and/or existing cabinets. This may result in overall color variations and is a defect under this warranty.
WOOD DOORS, DRAWER FRONTS, AND FACE FRAMES: Wood naturally undergoes expansion and contraction movements over the years as it compensates and adjusts to the changing atmospheric humidity and temperature conditions. It is very common for center panels on doors to shrink, expand or move during these changes. Typically, the panel will return to its normal position within a year once it has adjusted to seasonal changes. It is for these same reasons that it is very common for doors to warp during these periods. Doors that are warped up to ¼” are not considered defective. Painted doors, drawer fronts, and face frames may eventually have visible cracking around the joint areas, and cabinet colors may darken or lighten over time. These variations are natural elements of the material due to their environmental exposure and are not covered under this warranty.
PAINTED FINISHES: Plywood is a non-porous, smooth grained wood. Wood by nature undergoes periods of expansion and contraction while it adjusts to atmospheric conditions mentioned above. As such, finish stress lines may become visible on painted cabinets especially at the joints and are not considered defects.
GLAZED FINISHES: A glazed finish by character is an uneven finish and can result in overall color, texture, and finish variations and these are not considered defects.
Warranty Performance
If a defect does occur within the terms and conditions of this warranty such defective part will be repaired or replaced by Savannah at its sole discretion. Savannah will not provide or pay for the cost of removal of defective product, transportation of defective, repaired or replaced product or installation of repaired or replaced product. If it is not commercially feasible to repair or replace a defective product, we may refund the original price paid by you for the defective product or provide a credit towards a similar type of product sold by us. Savannah will not be responsible for any shipping damages to the defective, replaced or repaired product. If defective item has been discontinued or is not available at the time, Savannah reserves the right to replace the item with the most similar item available in Savannah’s inventory at that time. Savannah reserves the right to alter design, specifications and material without obligation to make similar changes to products previously manufactured. Savannah cannot guarantee that the finish of any replacement will exactly match the finish and appearance of the defective item due to the natural ageing process of the wood and finishes of the cabinets. Savannah may require at its discretion that the customer submit a clear photo, or that a company representative inspect the item being claimed before honoring this warranty.
Claims
For a warranty claim made by to be considered, it must be emailed to warranty@savannahcabinetry.com. The email should explain the issue and include pictures showing the claimed defects.